Warranty

Josslyn, we take pride in offering high-quality footwear for men and women. Your satisfaction is our top priority, and we want you to enjoy your shoes and slippers with confidence.

Warranty Coverage:

All our products, including Men’s Shoes and Women’s Slippers, come with a 30-day warranty from the delivery date.

The warranty covers manufacturing defects like broken soles, loose stitching, or faulty materials.

Normal wear and tear, accidental damage, or misuse are not covered by this warranty.

How to Claim:

Contact our customer support via email or our website within 30 days of receiving your product.

Provide your order number and photos showing the defect.

Our team will review your claim and guide you through the process.

Resolution Options:

Replacement: If your product is defective, we will replace it with the same item or a similar product.

Refund: If a replacement isn't possible, we will issue a full refund through PayPal, our secure payment method.

Important Notes:

Keep your original packaging and receipt until your warranty claim is resolved.

Claims made after 30 days from delivery will not qualify for warranty coverage.

At Josslyn, we are dedicated to quality, comfort, and your satisfaction. Shop with confidence, knowing your footwear is protected!