Shipping Policy

Josslyn, we are dedicated to delivering your favorite footwear with care and speed. Here’s everything you need to know about our shipping process:

1. Shipping Location: 

We proudly ship from the United Kingdom to customers locally.

2. Shipping Methods & Delivery Times: 

Standard Shipping: 3 to 7 business days 

Delivery times may vary slightly based on your location and order size. We always strive to get your shoes and slippers to you as quickly as possible.

3. Shipping Costs: 

All shipping is completely free, with no hidden charges.

4. Order Processing: 

Orders are usually processed within 1 to 2 business days. You will receive a confirmation email once your order is on its way.

5. Tracking Your Order: 

After your order ships, you’ll receive a tracking number so you can monitor your package in real time.

6. Customs & Taxes: 

All prices include any applicable taxes, so you won’t be charged extra at delivery within the UK.

7. Lost or Damaged Packages: 

If your package is lost or damaged, please contact us immediately at support@jossly.shop. We will work quickly to resolve the issue and ensure you receive your items.

8. Contact Us: 

If you have questions about shipping, reach out to our support team at support@jossly.shop. We’re happy to help!

Contact us

Store Name: Josslyn

Number: +447785376449

E-mail: support@jossly.shop

Adder: 409 Finchley Road, Hillside Court, London, NW3 6HQ, United Kingdom